The office hours of the VBU are on Tuesday and Thursday. The board members are responsible for the office hours on Tuesday, while the Committee members are responsible on Thursday. You can find the schedule on the right side of this site. You can also find the office hours at the door of our office. You can mail VBU with your complaints, but you can also mention complaints during the office hours. Bring important information regarding your complaint with you when you come to the office, so that the person responsible during the office hour can help you as effectively as possible.
Perhaps you have a personal problem, or a problem with other tenants that you yourself can’t resolve? You can always come to VBU with your problem! It might be possible that VBU itself can’t resolve your problems, but we always have the right connections who can help. You can also borrow or return tools during our office hours. We always ask a deposit for borrowing tools, so don’t forget to bring cash and your identification. Want to make sure that you can borrow a specific tool? It is not possible to reserve in advance.
Would you like to borrow tools?
Below the tools that you can borrow:
- Cordless drill
- Wrench
- Concrete drill
- Pliers
- Bicycle pump
- Hammer
- Hacksaw
- Allen key
- Phillips, Flathead, and little screwdrivers
- Pincers
- Tapeline
- Stanley knife
- Handtruck
- Stepladder
- Moving cart
- File
- Spirit level
- Pipe Wrench
- Grinding Machine
- Pipe locator
Please be aware that you can borrow tools by paying a deposit. This is for small tools 10 euro and for bigger tools 50 euro.
Would you like to change items?
You can get the following items for free during office hours:
- strip-lightning tube for the kitchen of the apartments
- Starter for strip-lightning tube
- Showerhead
- Shower hose
- Wall mount for showerhead
- Bathroom light pull cord
- Stoppers 38.5 cm for the bathroom of the apartments
- Stoppers 45.5 cm for the kitchen of the apartments
- Air vent key
If possible, bring the old item when you want to trade it for a new one. The VBU will bring all old items to the DUWO office. Only the Fluorescent lighting needs to be returned.